Page Comparison

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(you computer must be turned on and connected to the network)

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1. Open Remote Desktop
   1. In the Search bar enter: Remote Desktop Connection
   2. Quick Tip:  You can pin a Remote Desktop Connection on your taskbar by right-clicking and choosing Pin to Taskbar
2. Enter the name of your computer:  computer-name.austin.utexas.edu
   1. How do I find my Computer Name? - make sure check for a change in computer name for new computers and re-imaged computers.
   Once your computer responds, you will be asked to log on
3.  Enter the Remote Desktop Gateway details (should only have to do the first time)  by following directions here - Using the Remote Desktop Gateway (RDG)
4. Click Connect
5. Log into the RG Gateway
   1. Username:  austin\YourEID
   2. Password:  YourEID-Password
   3. You will be prompted for DUO authentication
6. If prompted, re-enter your EID password
7. Once the connection is complete, a new window will appear with your remote desktop session, and you can use your applications as normal.

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• Windows: In the Search bar enter: Remote Desktop Connection
• Mac Microsoft Remote Desktop: Available through the AppStore.

  • Macintosh Remote Desktop Access via Screen Sharing

• Linux RDP Software: http://www.rdesktop.org/

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