...
| 1) First make sure all the room doors are closed and you are standing still in order to not trigger the motion sensor. | |
| 2) Press the CMD button |
| 3) Press the button underneath the ARM text on the keypad screen. |
| 4) Enter your assigned numeric alarm system code |
| 5) After you enter your code, press the CMD button. |
  5a) If after pressing the CMD button you see keypad screens similar to the ones pictured above, that means one or more of the room alarm sensors are being triggered. In this event, press the "OKAY" button to continue with the arming sequence. Alternatively, if you want to cancel the arming process you can press the "STOP" button (rightmost button). DO NOT choose the "BYPASS" option. If after pressing the "OKAY" button you get a "No Authority" error message, then that means the room doesn't support the option to continue the arming sequence. In this event you'll need to try starting up the arming sequence again but this time make sure you are not triggering any of the alarm sensors. So make sure the room doors are closed and you are standing still when you attempt to arm up again. | |
| 6) Wait for the countdown timer to begin and the red light on the left side of the keypad to turn on which indicates the arming sequence has begun. |
| 7) Exit the room and make sure the room door is closed and locked. |
...
What to Do if You Accidentally Trigger the Alarm
If you take too long to turn off the alarm system, the keypad will start making a beeping sound which will beep at a constant rate and continue until you turn off the alarm by typing in your numeric alarm code. The steady beeping sound siren noise and the keypad will turn red. This indicates that the University Police Department (UTPD) has been notified of an intrusion into the area and they will immediately send a police officer to investigate. Usually the police officer will arrive at the room within 10 minutes. If you accidentally trigger the alarm system YOU MUST IMMEDIATELY notify UTPD of this. Failure to report the false alarm is technically a criminal offense. Once you notify UTPD of the false alarm, they will contact the police officer who is currently enroute to the room so that they will know they do not need to investigate the incident. Here is an overview of what you need to do in the event of a false alarm:
- Attempt to turn off the alarm system by typing in doing the following:
- Enter your numeric alarm code and then press the CMD button
- The keypad screen will then present two options - CANCEL and VERIFY. Choose the CANCEL option. The CANCEL button option will be the leftmost button on the top row. The CANCEL option will go away automatically so you need to press the button quickly when it is available. If after a few tries you are unsuccessful at turning off the alarm system, proceed with calling UTPD.
- Call UTPD at (512) 471-4441. If you call using one of the office desk phones in the building, then you only need to dial 1-4441. After you dial, you are presented with a menu of options to choose to route your call. The option to report false alarms is the “non-emergency” line which is option #9.
- When you call UTPD, tell them that you want to report a false alarm in Room 1234 in the Sanchez building. Change 1234 to be whatever the room number is of the area which you accidentally triggered the alarm. If you are in the Bellmont building then state that instead of Sanchez.
- The UTPD operator will then ask you for your name and "Personal Identification Code"possibly ask for other identifying information. When you give your name, make sure it is your full legal name as it appears in the UT Directory. The "Personal Identification Code" is the secret code word that you received at the same time that you received your numeric alarm code for the room. The "Personal Identification Code" is how UTPD verifies you are who you say you are by looking it up in a list of people who have been assigned alarm codes for the room.
- Once the UTPD operator verifies your "Personal Identification Code"identity, they will may ask you if you were able to "reset the alarm". "Reset the alarm" means if you were able to turn off the alarm. If you were unable to turn off the alarm, tell this to the operator and they will inform the responding police officer that you need assistance turning off the alarm.
| Info | ||
|---|---|---|
| ||
To see and hear what a keypad does when it goes into an alarmed state, click here |
How to Get an Alarm Code for the Room
...
Contact the Information Technology Office by sending a help request to the helpdesk system at help@education.utexas.edu. When you send an email to the helpdesk system, a help request ticket will automatically be generated for you. The first available technical support technician will assist you in retrieving your numeric alarm code and Personal Identification Code. Alternatively, you may create a help request ticket by logging into the helpdesk system's web interface at httphttps://help.edbeducation.utexas.edu/.
What is the Personal Identification Code?
...