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Comment: Adding instructions for Windows Update Assistant, linking to EPM's page on Software Center

Information Security Office Compliance


https://security.utexas.edu/content/min-security-standards | Systems > Minimum Standards > 4.5. System Hardening > 4.5.2

"Operating system and application services security patches are installed expediently (e.g., 30-days) and in a manner consistent with change management procedures. Products that no longer receive security updates from the vendor (e.g., unsupported) are not authorized."

  • Apple does not provide security updates for anything later then the last three operating systems released. At this time, you need to be running at least macOS Mojave 10.14.6 (this is likely to change Fall 2021) to be in compliance with the Information Security Office's minimum security standards.

    • How to determine your Windows Update options

    CNS IT may have worked with you to install software that lets us manage security and software updates. If you can't find Software Center in the first step under PCs with Manage Software Updates below, move on to the All Other PCs update section below.

    ...

    titlePCs with Managed Software Updates

    To check for Windows Updates on a PC with our management software:

    ...

    Click on the Updates tab on the left. The Status column here will give you information about the updates your PC may still need.
    Image Removed

    Some common codes are:

    ...



    ...


    ...

    titleAll Other PCs

    ...

    Follow the steps below to install all available updates for your version of Windows

    Follow the steps under each section below to ensure your computer is up to date on all available security and feature updates for Windows.

    Note: only computers enrolled in Windows Endpoint Management will have Software Center.


    Expand
    titleFirst, use Windows Update Assistant

    Use Windows Update Assistant to make sure your computer is running the most up-to-date version of Windows:

    NOTE: Administrative access is required. For more information about admin access on managed Windows computers, see the section Administrative Access on our Windows EPM page.

    1. In a web browser, go to: 
      1. For Windows 10: https://www.microsoft.com/en-us/software-download/windows10
      2. For Windows 11: https://www.microsoft.com/en-us/software-download/windows11
    2. Click "Update Now" to download the installer. Then, open the installer. 
    3. When prompted, enter your admin username and password. 
      1. For more information about admin access on managed Windows computers, see the section Administrative Access on our Windows EPM page.
    4. Follow the prompts to begin the update. You can continue to use your computer and Update Assistant will run in the background.
      1. If you receive a message saying "Thank you for updating to the latest version of Windows", click Close and continue to the next section, "Using Software Center". 
    5. When the update completes, you'll receive a notice that the computer will reboot in 30 minutes. Restart your computer and continue to the next section.


    Expand
    titleSecond, use Software Center

    To check for and install updates using the Software Center application on managed computers:

    If you can't find Software Center on your computer, continue to the next section "Using Windows Update". 


    See the Updates section of the Software Center page from the campus EPM wiki, included below: 



    Include Page
    EndpointManagement:Software Center
    EndpointManagement:Software Center



    Expand
    titleThird, check Windows Update

    To check for and install Microsoft updates through Windows Update:


    Begin by clicking on the Image ModifiedStart Menu,

    and search

     search for Updates, then click Check for updates in System Settings
    Image Modified

    Click on 



    Press Check

    for Updates. If you haven't previously reconfigured any update settings,

    online for updates from Microsoft Update if you have the option. If not, click Check for updates. 

    Image Added

    Windows should begin to download and install available updates.
    Windows Update download status in SettingsImage Modified



    Once updates are installed,

    Windows will probably require a reboot to finish applying them

    a restart will most likely be required to apply the updates. Computers in this state

    will be considered 

    are considered Non-Compliant by the Information Security Office's requirements, so please reboot as soon as possible.
    Image Modified



    Once all updates are installed and all pending reboots are performed, pressing Check for Updates should confirm that your system is up-to-date.

    Image Modified


    If you see any errors and need help resolving them, please Contact the CNS IT Help Desk for assistance.







    Need assistance or have questions?

    Submit a help request, send an email to help@cns.utexas.edu, or call 512-232-1077