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Comment: Added info about some room not supporting the ability to continue an arming sequence if a sensor is being triggered

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1) First make sure all the room doors are closed and you are standing still in order to not trigger the motion sensor.

Step 2 image of keypad

2) Press the CMD button

Step 3 image of keypad

3) Press the button underneath the ARM text on the keypad screen.

Step 4 image of keypad

4) Enter your assigned numeric alarm system code

Step 5 image of keypad

5) After you enter your code, press the CMD button.


Step 5a image of keypadStep 5a image of keypad

5a) If after pressing the CMD button you see keypad screens similar to the ones pictured above, that means one or more of the room alarm sensors are being triggered. In this event, press the "OKAY" button to continue with the arming sequence. Alternatively, if you want to cancel the arming process you can press the "STOP" button (rightmost button). DO NOT choose the "BYPASS" option.

If after pressing the "OKAY" button you get a "No Authority" error message, then that means the room doesn't support the option to continue the arming sequence. In this event you'll need to try starting up the arming sequence again but this time make sure you are not triggering any of the alarm sensors. So make sure the room doors are closed and you are standing still when you attempt to arm up again.

Step 6 image of keypad

6) Wait for the countdown timer to begin and the red light on the left side of the keypad to turn on which indicates the arming sequence has begun.

7) Exit the room and make sure the room door is closed and locked.

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Info
titleVideo Available

To see and hear what a keypad does when it goes into an alarmed state, click here

How to Get an Alarm Code for the Room

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Contact the Information Technology Office by sending a help request to the helpdesk system at help@education.utexas.edu. When you send an email to the helpdesk system, a help request ticket will automatically be generated for you. The first available technical support technician will assist you in retrieving your numeric alarm code and Personal Identification Code. Alternatively, you may create a help request ticket by logging into the helpdesk system's web interface at httphttps://help.edbeducation.utexas.edu/.

What is the Personal Identification Code?

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