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What tasks can LAITS do to onboard new faculty and staff??Deploying a computer to a new faculty or staff  member supportWhen are LAITS options and hours?
TopicQuestion - Links to answers
General

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General

When are LAITS support options and hours?

Support hours are: Monday through Friday, 8AM – 5PM

GeneralLAITS provides computer support for (approx #) faculty and staff computers owned by the University
SupportHow long will LAITS support my computer?
SupportWhat is the  most currently-supported operating system ?
Support
PurchaseWhich new computers does LAITS recommends for faculty and staff purchase?
PurchaseWhat are the minimum computer hardware standards for LAITS support?
Purchase

 Where should I have my new computer delivered to be tagged and imaged?

Completing a UT Market Purchase - mention step 2.7 specifically 

PurchaseI would like to purchase specialty software. What is the process to have it installed?
PurchaseHow often can a COLA faculty and staff receive a new computer with the LAITS computer program?
PurchaseAre there new printers LAITS recommends faculty and staff purchaseMissing / StolenMy computer is missing / stolen. What should I do?
Networking

The wall port for my computer is not active. How can LAITS assist?

Networking

Can LAITS estimate the cost of network hardware ?

NetworkingWhen is our office required to replace network hardware?
NetworkingI need to  Reset voicemail PIN for a new employee
NetworkingI cannot connect to my network drive, what should I do
NetworkingWhat’s the process that needs to occur when someone needs  a new phone?
Office MoveMy office will be moving to a new location. Can LAITS set up my computer?Onboarding 
Classroom My classroom or student lab computer has a problem - how can I connect with connect with AV Support support
SupportIs my computer up to date with UT backup?
SupportCan I request a loaner while my computer is being repaired?
SupportMy computer has a problem - connect with LAITS desktop support
SupportHow long will LAITS support my computer?
SupportWhat is the  most currently-supported operating system ?
SupportWhat tasks can LAITS do to onboard new faculty and staff?
SupportMy computer is missing / stolen. What should I do?
SupportDeploying a computer to a new faculty or staff  member
Surplus I would like to send my computer to surplus. Can LAITS assist with that?
Surplus Will LAITS wipe my hard drive before my computer goes to surplus