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Does a “Run-time error 53” message appear every time you open a Microsoft Word or Powerpoint document?

Table of Contents:

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Users who have Adobe Acrobat 2020 images.pngImage Removed will experience this issue due to an incompatible add-in Acrobat attempts to add into Work and Powerpoint.

Error53.pngImage Removed

The work around to getting rid of these messages is to delete the add-ins:

  • For PowerPoint: SaveAsAdobePDF.ppam

  • For Word: linkCreation.dotm

Tip

Full solution: Purchase Adobe Acrobat Pro Subscription Adobe_Reader_XI_icon.pngImage Removed through your IT department.

Table of Contents:

This issue can be solved two ways. Try out both solutions to see which one works.

Table of Contents
maxLevel1
minLevel1
include
outlinefalse
indent
excludeTable of Contents
stylecircle
typelist
printabletrue
class

Users who have Adobe Acrobat 2020 images.pngImage Modified will experience this issue due to an incompatible add-in Acrobat attempts to add into Work and Powerpoint.

Error53.pngImage Removed
Error53.pngImage Added

The work around to getting rid of these messages is to delete the add-ins:

  • For PowerPoint: SaveAsAdobePDF.ppam

  • For Word: linkCreation.dotm

Tip

Full solution: Purchase Adobe Acrobat Pro Subscription Adobe_Reader_XI_icon.pngImage Modified through your IT department.

Scenario

Solution 1

Opening

Step 1: Open the Library Folder

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Click on the Finder app Finder.pngImage Modified

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🟧

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#F4F5F7

#FFC400

Click on the Go menu, hold down the Option key Option Key.pngImage Modified and choose Library.

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Step 2: Deleting the Problem Files

v.1

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After opening the Library folder, navigate through the following folders:

  • 📁 Group Containers

  • 📁 UB48T346G9.Office
    ⚠️ (The name may vary, but should end in ".Office")

  • 📁 User Content

  • 📁 Startup

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Deleting the PowerPoint File

  • Within the 📁 Startup folder, open the 📁 Powerpoint folder

  • Delete the file called “SaveAsAdobePDF.ppam”

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Deleting the Word File

  • Within the 📁 Startup folder, open the 📁 Word folder

  • Delete the file called “linkCreation.dotm”

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Scenario 2

Opening the Computer Folder

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Note

Restart Microsoft Word and PowerPoint.

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Tip

Solution 1 complete! If this did not work for you, please move to Solution 2.

Solution 2

Step 1: Open the Library Folder

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Click on the Finder app Finder.pngImage Modified

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:orange_square:

bgColor

#F4F5F7

#FFC400

Click on the Go menu

and

choose Computer.

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Step 2: Deleting the Problem Files

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After opening the Computer folder, navigate through the following folders:

  • 💻 Macintosh HD

  • 📁 Library

  • 📁 Application Support

  • 📁 Microsoft

  • 📁 Office365

  • 📁 User Content

  • 📁 Startup

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bgColor
#F4F5F7
#FFC400

Deleting the PowerPoint File

  • Within the 📁 Startup folder, open the 📁Powerpoint folder

  • Delete the file called “SaveAsAdobePDF.ppam”

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panelIconText🟦
bgColor
#F4F5F7
#79E2F2

Deleting the Word File

  • Within the 📁 Startup folder, open the 📁 Word folder

  • Delete the file called “linkCreation.dotm”

Note

Restart Microsoft Word and PowerPoint.

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Step 3: Deleting the Add-in in PowerPoint

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#79E2F2

While having PowerPoint open, click Tools, click Powerpoint Add-ins,

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Check the SaveAsAdobePDF add-in, click the minus button to remove it, and click OK.

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Note

Restart Microsoft PowerPoint.

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Tip

ComputerFolder.pngImage Removed You’re done! 🎉