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  • Hardware failure component replacements (NICs, hard drives, power supplies, etc.)
  • Installation of new hardware components (memory, hard drives) involving advance scheduling of downtime
  • OOBM/DRAC/ILOM configuration
  • Installation / De-installation of equipment in the raised floor and server build room
  • Relocation of equipment between data halls and/or server build room
  • Vendor support activities – As requested/required
  • Changes to Authorized Staff Lists

Pricing

Effective September 1, 2024, the prices have changed

Annual Recurring Cost:  Rates are based on physical vertical size of the server.  Rates are reviewed every 3 years and maintained by the campus IT Leadership Committee (ITLC)

UT Austin Campus Rate:  $270 $282 per Rack Unit (RU) per year.  A Rack Unit is a unit of measure describing the space required to mount a server in the server rack.

Example:  Dell PowerEdge R640 is 1 RU 1RU.  Cost would be $270 $282/year

Example:  Exxact TensorEX TS2 is 2 RU 2RU.  Cost would be $540 $564/year

Example:  Exxact TensorEX TS4 is 4U 4RU.  Cost would be $1,080128/year

Server Requirements

System Standards:  The UDC has established minimum standards for equipment that can be accommodated in the facility.

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  • Rack-Mountable:  Server must compatible to be racked in a 19" rack similar to this one.
  • Server Rails:  Order rails without cable management
  • Dual Redundant Power Supply:  Server should have at least two redundant power supplies in even quantity.   For example, 2, 4, or 6 power supplies with 208/220 volt power supplies configured for redundant powerredundancy.
  • Power Cords:  C13 connections.  Other types of connections may be accommodated, but an inquiry with the UDC would be needed prior server acquisition.

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