Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.


Section

Check your backup status

  1. Launch the Code42 Crashplan application
    1. Windows: In the lower-right corner of the screen, click the Code42 icon Crashplan icon Code42 Windows menu bar icon
    2. Mac: In the top-right corner of the screen, click the Code42 Crashplan icon Code42 Mac menu bar icon
  2. If you are prompted to sign in, enter your EID and password
    1. If you are prompted to enter a server address, enter cpmasterclients.itsus2.utexascrashplan.educom
  3. You will then see a screen like the one below with the status of your backup

Image Modified


Section

What gets backed up? 

By default, all data in the Users folder is backed up for both Mac and Windows devices. This includes your desktop, downloads, documents etc. Please ensure you are saving your work here.

UTBackup Crashplan is not designed to backup everything on a given computer. 

What isn't backed up?

  • Anything outside of the users folder
  • Cloud Storage Folders (Box, OneDrive, Google Drive, etc.)
  • Anything outside of the users folder
  • Virtual Machines
  • Applications and their licenses
  • Operating system files, preferences, etc.


Multiexcerpt
MultiExcerptNameStart Backup

Start a backup

Windows

In the lower-right corner of the screen, click the Code42 icon  Crashplan icon  Code42 Windows menu bar icon

  1. Code42 Crashplan can be found in the Windows Start menu.
  2. There's a list of your devices, the top device is the one you are currently using (This Device).
  3. To make changes or start a backup select the Gear icon, Open Code42.
  4. Sign in to Code42 with your EID and password.
  5. If asked for the server enter: cpmasterclients.itsus2.utexas.eduManage Files, see below.crashplan.com
  6. If these instructions & pictures don't match your scenario contact LAITS.

macOS

In the top-right corner of the screen, click the Code42 icon Crashplan icon Code42 Mac menu bar icon

  1. UTBackup can be found in your Applications list under CrashPlan.
  2. To make changes or start a backup select the Gear icon, Open Code42.
  3. Sign in to Code42 Crashplan with your EID and password
  4. If asked for the server enter: cpmasterclients.itsus2.utexascrashplan.educom
  5. There's a list of your devices, the top device is the one you are currently using (This Device).Manage Files, see below.
  6. If these instructions & pictures don't match your scenario contact LAITS.





Panel
borderColorblack
titleColorblack
borderWidth1
titleBGColor#f8971f
borderStylesolid
titleNeed Help? Contact LAITS!

laits-help@utexas.edu

Chat

512-471-5000


Panel
borderColorblack
titleColorblack
borderWidth1
titleBGColor#00a9b7
borderStylesolid
titleUTBackup Service

UTBackup, run by central ITS at UT, provides a centralized backup solution for the UT Austin campus.

Service Information

UTBackup Essential Information

Management Policy:

  • Devices are deactivated after 6 months of no server contact
  • Deactivated device data is retained for 60 days in cold storage, then deleted.
  • Users are deactivated if not associated with an active device