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An Outlook profile can be setup to access a shared mailbox or to send “mail merged” messages to a list from an Excel spreadsheet from a shared resource mailbox email address.  Follow the steps below to setup an Outlook profile for the shared resource mailbox as the primary mailbox in Outlook.  Student employees often configure Unit resource mailbox using this method.

Setup an Outlook profile for a shared resource mailbox

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1. Note the profile name for the resource mailbox you created above.
2. Right-click on your desktop; Choose New>Shortcut
3. Enter the following, for name-of-secondary-mailbox use the name you chose in the step 1.
   1. If you have Office 20132016 (32-bit version),
      1. "C:\Program Files Files (x86)\Microsoft Office\Office15Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox
   2. If you have Office 2016,2019 (64-bit version)
      1. "C:\Program Files (x86)Files\Microsoft Office\root\Office16\OUTLOOK.EXE" /profile profile_name_of_resource_mailbox
4. Enter the name you would like to appear on the shortcut
   1. In order to do a mail merge,
      1. Create your mail merge document in Word
      2. Create the Excel spreadsheet of names and addresses
      3. Close Outlook – make sure there is no Outlook icon in the bottom right corner of the taskbar
      4. Double click on the shortcut you created on the desktop
      5. Open your word document and complete the mail merge using the Excel doc.  Any messages sent will have the “reply-to” address of the Outlook mailbox profile that is open. 
      6. Test first!

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