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Table of Contents

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  1. If you have an existing free Zoom account, please do the following.  If not, skip to step #2.
    • Terminate the free account using the steps below under the heading "IMPORTANT - Deleting Free (Public) Zoom Accounts".  
    • NOTE: Your new UT Zoom account will be is a professional-grade license and plus license with more capabilities than a free license. Deleting your free account removes the confusion caused from having multiple accounts will causing confusion on when joining online classes
    • Also, if ALSO: If you have the Zoom app installed, be sure that you 've are logged out of Zoomit

  2. Navigate to https://utexas.zoom.us/ and click the "Sign-in" button

  3. You 'll will be prompted to log in with you your UTEID and password.  When  After you sign have signed in, your UT Zoom account will be accessible.


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How to Install and Sign in to Zoom on Your Computer

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NOTE: if you find yourself with a different login screen that offers an option on the right for "Sign in with SSO", please use the instructions posted here on the Student Troubleshooting page


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IMPORTANT - Deleting Free (Public) Zoom Accounts

If you have an existing free (public) Zoom account, please delete it using these instructions to avoid mixing up your free Zoom account and your UT Zoom account. Joining a meeting with a free Zoom account leads to a loss of meeting functionality and you will not be able to fully participate in the class

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  1. Navigate to your Canvas course

  2. Scroll down to the bottom of the left menu bar

  3. Click Zoom link


  4. You'll be prompted to "Authorize" zoom in Canvas.  Agree to that and your UTEID will be tied to your UT Zoom account.
    NOTE: If by some chance you skipped the signup process first, your account will be created when you Authorize Zoom in Canvas


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Using Virtual Backgrounds in Zoom Meetings

The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:

There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki


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Running Into Problems?

Please visit Student Troubleshooting for answers to common problems


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Still

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need help? 

Go to the Student Troubleshooting page first.  If that doesn't help:   

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For all other UT students, please contact your respective college or school