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- If you have an existing free Zoom account, please do the following. If not, skip to step #2
- Terminate the free account using the steps below under the heading "IMPORTANT - Deleting Free (Public) Zoom Accounts".
- NOTE: Your new UT Zoom account is a professional-grade license with more capabilities than a free license. Deleting your free account removes the confusion caused from having multiple accounts when joining online classes
- ALSO: If you have the Zoom app installed, be sure that you are logged out of it
- Navigate to https://utexas.zoom.us/ and click the "Sign-in" button
- You will be prompted to log in with your UTEID and password. After you have signed in, your UT Zoom account will be accessible
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NOTE: if you find yourself with a different login screen that offers an option on the right for "Sign in with SSO", please use the instructions posted here on the Student Troubleshooting page
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IMPORTANT - Deleting Free (Public) Zoom Accounts
If you have an existing free (public) Zoom account, please delete it using these instructions to avoid mixing up your free Zoom account and your UT Zoom account. Joining a meeting with a free Zoom account leads to a loss of meeting functionality and you will not be able to fully participate in the class
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Using Virtual Backgrounds in Zoom Meetings
The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:
There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki
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Running Into Problems?
Please visit Student Troubleshooting for answers to common problems
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Still
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need help?
Go to the Student Troubleshooting page first. If that doesn't help:
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- Email VC-Trouble@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT students, please contact your respective college or school