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If you frequently work with someone else's Exchange folders, you probably will want to add the other person's Exchange mailbox to your Outlook profile. Doing so will automatically open the other person's mailbox every time that you open Outlook. The other mailbox appears in the Navigation Pane underneath your Exchange mailbox folders.

Note    The person who is sharing a mailbox must grant you Folder Visible permission on the root folder of the Exchange mailbox. The shared mailbox usually appears as Mailbox - user name.

Instructions for granting Folder Visible permission          

As the manager, do the following in Outlook:

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the

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The shared mailbox usually appears as Mailbox - user name.

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Click the name of the delegate.

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Under Permissions, under Other, select the Folder Visible check box.

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Click OK.

As the delegate, do the following in Outlook:

  1. Click the File tab.

  2. Click Account Settings, and then click Account Settings.

    Account Settings in the Backstage view              

  3. On the E-mail tab, in the list, click the Exchange account type, then click Change and then click More Settings.

  4. On the Advanced tab, under Open these additional mailboxes, click Add, and then enter the mailbox name of the person whose mailbox you want to add to your user profile. If you do not know the mailbox name, ask the person who granted you Delegate Access permissions.        

Open another person's folders

  1. Click the File tab.

  2. Click Open.

  3. Click Other User's Folder.

 

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Note
titleTip
To avoid this step in the future, see the instructions on how to add another person's mailbox to the Navigation Pane in the Add another person's mailbox to your profile section of this article.

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In the Name box, enter the name of the person who granted you Sharing or Delegate Access permissions, or click Name to select from a list.

Note
The person who is sharing a mailbox must grant you Folder Visible permission on the root folder of the Exchange mailbox. The shared mailbox usually appears as Mailbox - user name.

Instructions for granting Folder Visible permission to someone else 

As the manager, do the following in Outlook:

  1. Right-click the root folder of the Exchange mailbox, and then click Folder Permissions.

    The shared mailbox usually appears as Mailbox - user name.

  2. Click the name of the delegate.

  3. Under Permissions, under Other, select the Folder Visible check box.

  4. Click OK.

        

Send or respond to meeting requests for another person

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  1. In the Navigation Pane, right-click the Sent items folder.

  2. Click Change Sharing Permissions.

  3. On the Permissions tab, click the name of the delegate.

  4. Under Permissions, in the Permission level list, click Editor (can read, create, and change items).

  5. Click OK.

    The manager's Sent Items folder appears in the delegate's Navigation Pane under Mailbox - manager.

Open another person's folders (temporarily)

  1. Click the File tab.

  2. Click Open.

  3. Click Other User's Folder.

 

Note
titleTip
To avoid this step in the future, see the instructions on how to add another person's mailbox to the Navigation Pane in the Add another person's mailbox to your profile section of this article.
  1. In the Name box, enter the name of the person who granted you Sharing or Delegate Access permissions, or click Name to select from a list.

  2. In the Folder type list, click the folder that you want to open.   

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