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The latest edition of Acrobat PDFMaker appears to be incompatibile with Word and PowerPoint. To fix this:
- Start by closing Word.
- To open your hidden user Library folder, Go to the Finder (leftmost icon on the dock with blue/white face) and hold down the Option key while clicking on the Go menu and choosing Library. The folder will open.
- Open Group Containers/UB48T346G9.Office/User Content/Startup/Word.
- Drag the Acrobat add-in file LinkCreation.dotm and possibly also SaveAsAdobePDF.ppam to your desktop, then restart Word to test that the crash is gone by opening a new blank document.
- If the same error occurs, go to the Tools menu>Templates and Add-ins, and untick the boxes for the add-ins. If there are others for EndNotes or Zotero, leave those alone.
- Quit again.
- Repeat steps 1-4.
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panelIconId | atlassian-question_mark |
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bgColor | #EAE6FF |
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Does a “Run-time error 53” message appear every time you open a Microsoft Word or Powerpoint document? |
Table of Contents:This issue can be solved two ways. Try out both solutions to see which one works. Table of Contents |
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maxLevel | 1 |
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minLevel | 1 |
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include | |
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outline | false |
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indent | |
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exclude | Table of Contents |
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style | circle |
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type | list |
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printable | true |
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| Users who have Adobe Acrobat 2020 Image Added will experience this issue due to an incompatible add-in Acrobat attempts to add into Work and Powerpoint. Image AddedThe work around to getting rid of these messages is to delete the add-ins: Tip |
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Full solution: Purchase Adobe Acrobat Pro Subscription Image Added through your IT department. |
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Solution 1
Step 1: Open the Library Folder Panel |
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| Click on the Finder app Image Added |
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| Click on the Go menu, hold down the Option key Image Added and choose Library. |
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Step 2: Deleting the Problem Files
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| After opening the Library folder, navigate through the following folders: |
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| Deleting the PowerPoint FileWithin the 📁 Startup folder, open the 📁 Powerpoint folder Delete the file called “SaveAsAdobePDF.ppam”
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| Deleting the Word File |
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Restart Microsoft Word and PowerPoint. |
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Solution 1 complete! If this did not work for you, please move to Solution 2. |
Solution 2
Step 1: Open the Library Folder Panel |
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| Click on the Finder app Image Added |
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| Click on the Go menu choose Computer. |
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Step 3: Deleting the Add-in in PowerPoint
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| While having PowerPoint open, click Tools, click Powerpoint Add-ins, |
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| Check the SaveAsAdobePDF add-in, click the minus button to remove it, and click OK. |
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Restart Microsoft PowerPoint. |