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Did you purchase a new phone? Follow these instructions! |
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If you got a new phone number and don’t have your old device, you may need to contact the ITS Service Desk (512-475-9400) to get a bypass code. |
Getting to the Management Page
While on a computer, click this link ➡️ http://bit.ly/utduo
Sign in with your UT EID and password.
When it
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asks you to
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enter a code, click the
...
link
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After cancelling, click the “Call me” button to authenticate.
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After authenticating go through the options to set up your phone. Check the box to replace your phone with the same phone number.
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that says, “Other options.”
Other Options
Click Manage devices to add a phone, Touch ID, and more.
Verify Your Identity
📲 Phone call (Choose this option if you kept your number or have your old phone with you.)
Answer the phone call.
Press any number on the key pad.
Hang up.
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🔢 Bypass code (Choose this option if the other verification methods don’t work)
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Device Management Page
Once you’re at the device management page, click “I have a new phone” and it will provide you with a QR code.
Scanning the QR Code
Download the Duo Mobile
app on your new phone.Tap Add
or Reconnect 🔁 Scan the QR Code from the Device Management page.
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You’re done! 🎉 |
If you run into any issues, please contact the ITS Service Desk: 512-475-9400