...
Need something purchased? Let us know how we can help!
Auibutton icon jira title Click Here to Go To Technology Purchase type primary url https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/16/create/29 target true
| icon | jira |
|---|---|
| title | Click Here to Go To Technology Purchase |
| type | primary |
| url | https://utexas-provost-issues.atlassian.net/servicedesk/customer/portal/2/group/16/create/29 |
| target | true |
How to submit a Technology Purchase request:
- Login to the EMSS EM Customer Service Portal using the direct link above.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EMSS EM Jira Service Management - Requester: Enter name of person requesting the purchase.
- Department: Select department from drop down menu.
- Computer Options: Select from drop down menu.
- Basic Accessories Options: Select from drop down menu.
- Specialty Item Options: Select from drop down menu.
- Connectivity Accessory: Select from drop down menu.
- iPad and Accessories: Select from drop down menu.
- Software: Select from drop down menu.
- Comments/Additional information: Provide any technology-related information needed to facilitate purchasing.
- Description:
- Priority: Prioritize request using drop down menu.
- Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
- Click Send to submit request.
...
Note: The EID email address used to access the EMSS EM Customer Service Portal will automatically send email notifications to the standard "austin.utexas.edu" email address.
...
There are two ways to contact Business ServicesFinance and Administration:
1. Email Business Services at EMSS-Help@austinFinance and Administration at EM-Support@austin.utexas.edu
- Find the email notification that you received when you submitted your request.
- Reply back to that email, just like you would a regular email with your questions or request updates.
- Attach any documentation that should be included with the request, if needed.
If you're unable to find the email notification that you received when you submitted your request:
- Create a new email to EMSSEM-Help@austinSupport@austin.utexas.edu.
- Include the ticket number if you remember it.
- If you don't remember it, provide as much information about your original request so we can connect your requests.
...
This option is only available if you have an established and created customer portal account. Need an account? Email EMSSEM-Help@austinSupport@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EMSS EM Jira Service Management
- Select Requests on the upper right part of your screen next to your profile photo
...
- Click SAVE to submit your inquiry to Business ServicesFinance and Administration.
- Check your email! You will receive a notification that your request has been received and will be followed up by a Business Services Finance and Administration agent soon.
Need more assistance?
Contact
...