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A: Our site license covers both academic (teaching, research and service) and administrative uses. Faculty, staff and students at the University of Texas at Austin and its component institutions may use the products. ESRI ESRI has provide a rubric for determining permitted uses under the education site license.
Esri Education Site License Permitted Uses Rubric - October 2016.pdf
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Q: What ESRI products are available under the terms of the site license?
A: ESRI has provided a list of software and applications provided under our site license.
Esri Edu Institution License Program Overview US 9-2018.pdf
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Q: Who pays for the site license? How much does a license cost?
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- School of Architecture
- Cockrell School of Engineering
- Jackson School of Geological Sciences
- College of Liberal Arts
- College of Natural SciencesDell Medical School
- Technology Resources (TRECS)
- LBJ School of Public Affairs
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Q: How do I get an ArcGIS Online account? How do I associate my existing ArcGIS Online account with the UT ArcGIS Online site?
A: End users should create an ArcGIS Online account. Once that is created, please send a request to the Site License Administrator with your username. The license administrator team will then send you an invitation to associate your account with the University of Texas ArcGIS Online site. Please Please note that an ESRI user account can only be associated with one ArcGIS Online organization.
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A: Each ArcGIS Online subscription account has a quota of 500 1000 service credits. For a list of services that require credit usage, please visit the Service Credits Overview page to see how many services credits are consumed by different types of ArcGIS Online operations. In order to most effectively manage your credit consumption it is recommended that you try to estimate the number of credits that will be used to complete geocoding, map tile caching, and other operations that can quickly consume credits prior to running these processes.
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Q: How do I get access to ArcGIS Pro?
A: Once you have an ArcGIS Online account created and associated with the University of Texas ArcGIS Online site, please send a request to the Site License Administrator with your username and request access to ArcGIS Pro licenses are now provided with your UT Austin linked ArcGIS Online account. See instructions at https://guides.lib.utexas.edu/gis/install-arcgis-pro for downloading, installing, and licensing ArcGIS Pro.
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Q: How do I learn how to use ArcGIS software and ArcGIS Online?
A: Our site license provides unlimited access to Self-Paced E-Learning. In order to take any E-Learning courses, you must create your own ESRI global login, and then All new UT-linked ArcGIS Online accounts created after 7/1/2020 should be able to access E-Learning resources as long as you are logged in to ArcGIS Online when you visit the E-Learning site. If you have an older account, your training access may not have automatically been activated and you should send a request to the Site License Administrator with your username, requesting access to eE-Learning.
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Q: How do I get support?
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| Unit | Contact |
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| School of Architecture | Rob Stepnoski |
Cockrell School of Engineering | Greg Smithhart or Laurie Wood |
Jackson School of Geological Sciences | Mark Wiederspahn |
| College of Liberal Arts | Liberal Arts ITS Computer Support |
| College of Natural Sciences | Tim Keitt |
| Dell Medical School | Dylan McAfee |
| Ken Wray | |
| Administrative Uses | TRECS |
End users not in one of these units will not receive support from ESRI customer care.
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A: There are several labs and other facilities on campus that have ESRI ArcGIS available, including, but not limited to:
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- SAC 5.112 (Anthropology Lab) - open to Anthropology students when classes aren't in session
- PCL General Libraries student use computers
- All classroom consoles with Windows computers in Liberal Arts-managed classrooms
- Note that other lab facilities may be available, check with your individual college or department.
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