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This WIKI will troubleshoot getting the Video and Audio Interface to display image on the monitor

and audio through the speakers

First Quit all applications and
Shut down
Restart the computer

Disconnect the Thunderbolt cable that is going into the cable run under the desk. This connects to our Blackmagic Designs Input and Output box. We are power cycling the box by unplugging the cable.

Plug the cable back into the thunderbolt connection on the MacPro

Turn on the Mac Pro with the Power button

Next go to >Apple>System PrefsSettings

Go to Blackmagic Design Desktop Video pref and double click it to open

Click on the Audio Tab
Audio Input
Make sure RCA is chosen
Click on Save

Video Output

Scroll down to HDMI Output and change it 3D Output "Left Eye"

Quit the Blackmagic Utility

Turn On TV

Open AVID or other NLEAVID to setup for AVID - (premiere further down in wiki)

There is a button on the timeline that sometimes gets turned off. Right click and select "Ultra Studio 4K" to make sure the Hardware Active Button is onenabled.

One note about Premiere - You have to set the preferenced

Choose "Premiere Pro CC > Preferences > Playback..."

Choose Blackmagic Playback

Click OK

Choose Blackmagic Playback check box and then click on the little Gear icon

Click on Setup after you select the Blackmagic Playback

You may have to choose Scale up or Down for our non 4K monitor suites try both for the UltraStudio 4K

Click OK

Don't forget to pan

channel 1 LEFT

&

channel 2 RIGHT

and don't use any other tracks

USE ONLY TRACK MIXER

not CLIP MIXER

Audio Monitoring make sure all the buttons shown here are pressed.


Volume is adjusted but turning up the AUX Input


Also turn up volume using the big main knob