- From WEB Pnc: PncChart >Provider view >click on hamburger top right (three lines
) next to your name >Exostar Token - Click on 'Prove ID' >click on 'Start'. This will take them to a different external web browser.
- Agree to the User contract, they will receive an emailed copy of this.
- Enter First Name, Last Name and License Key (Provided in an email to the IT team).
- Enter Country
- Enter Home Address, Home phone (can be cell or landline), DOB, and last 4 of SSN. Do not need to enter an alternate number.
- At this point, instead of credit report questions, you may receive a notification saying something like 'Registration is Cancelled'. Click OK and you can expect to be directed to the Pnc homepage. Then, go back to Web Apps >PncChart >Provider view >click on hamburger top right (three lines) next to name >Exostar Token
- Click on 'Schedule Appt' >click on 'Start'. This will take them to a different external web browser.
- Agree to the User contract, they will receive an emailed copy of this.
- Enter First Name, Last Name and License Key (EHW-E6724A45E0C736AECA40Same Key as in Email), you can expect to be directed back to the PNC homepage. Close the tab.
- Go back to 'Exostar Token' within web apps and click on 'Refresh Status' (top right) Do not click 'Prove ID' or 'Schedule Appointment' again.
- Open new tab on internet browser and enter the following url: https://portal.exostar.com/l3xopbcalendar
- Select language & then Continue.
- Click 'Continue' again.
- Select appointment time and click 'Continue'.
- Enter name, phone number and email and complete the appointment registration.
*At this point, if she wants to call the number to be proofed on the spot, she can. The appointment made can be cancelled when she speaks with them. - Exostar will send out a meeting link the day before or the day of your meeting.
- After they verify your identity, they will give you an activation code.
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