LAITS-Warehouse Program Overview
The LAITS-Warehouse program is designed to assist departments with immediate computer needs, such as when a device is damaged or when a new employee starts and no prior purchase was made. To avoid unapproved purchases through alternative methods like using a ProCard, LAITS maintains a stock of UT Standard laptops for quick deployment.
While some paperwork is required, the process for deploying a computer is fast and efficient, with devices often available for same-day use, ensuring minimal disruption for the end user.
What happens next
1. Request Submission via ServiceNow
Once you've chosen the desired LAITS-owned computer, you will need to submit a request through the ServiceNow portal (link here).
2. Processing Your Request
After your request is submitted, it will be routed to the LAITS administrative and inventory teams.
Simultaneously, your department's admin will also receive the request.
Both teams will collaborate to complete the necessary documentation and approvals for purchase from LAITS.
3. Documentation and Approval
The LAITS admin team, together with your department's admin, will ensure all the necessary paperwork is completed for your department to move forward with the purchase.
4. Purchase Process Completion
Once the documentation is finalized, you will receive confirmation of the next steps from your department admin.
5. Receiving Your Device
After the purchase is completed, the device will be prepared and delivered to the appropriate department. You and the end user will receive updates on the expected delivery timeline via ServiceNow.