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Box Trash

 

 

 

 

Following is continuously updated information about the status of known university-wide Box issues.

Issue

Description

Status

Last updated

Collaborator permission changes roll up and remove rights in parent folders

Changing folder/file Collaborators permissions via Folder Properties >Collaborators apply to all parent folders. The bug will remove permissions and break sync for those folders, which can only be replaced by a high-level main campus reset.  Use

Box is working to resolve the issue. We do not have an estimate for completion.

October 7, 2013

Unable to view large numbers of collaborators

If the number of collaborators on a folder is large, the Folder Collaborators window (Folder Properties > Collaborators) may display only a partial list of collaborators. The bug causes the scroll bar to function improperly within the window, and the rest of the list fails to load.

Box is working to resolve the issue. We do not have an estimate for completion.

October 7, 2013

Display of notification emails in Outlook 2013

Notification emails from Box use HTML tables to display images. Outlook 2013 has a known issue with HTML table cell height, and this causes file and folder icons to be displayed incorrectly.

Box is working to resolve the issue. We do not have an estimate for completion.

June 13, 2013

File creation date

Box overwrites the original file creation date when you upload a file.

Box is working to maintain full file metadata. No firm time estimate exists for resolving the issue.

June 13, 2013

Difficulties previewing documents via iOS apps

Users with Previewer permissions are unable to preview documents in that folder via the iOS app because the app requires downloading the file first.

Users with Previewer permissions are unable to preview documents in that folder via the iOS app because the app requires downloading the file first.

January 10, 2013

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