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Check Your Backup Status

Open the Code42 Application on your computer. 

Once open, please login with your EID and PW.

You will login to see the UTBackup Dashboard.

Your device should show "backup complete" for the destination UTBackup Cloud. This image shows an active device backing up to the Code42 cloud and the the on premise UTBackup Master server. 

Windows

In the lower-right corner of the screen, click the Code42 icon  Code42 Windows menu bar icon

  1. Code42 Crashplan can be found in the Windows Start menu.
  2. There's a list of your devices, the top device is the one you are currently using (This Device).
  3. To make changes or start a backup select the Gear icon, Open Code42.
  4. Sign in to Code42 with your EID and password.
  5. If asked for the server enter: cpmaster.its.utexas.edu
  6. Manage Files, see below.
  7. If these instructions & pictures don't match your scenario contact LAITS.

macOS


In the top-right corner of the screen, click the Code42 icon Code42 Mac menu bar icon


  1. UTBackup can be found in your Applications list under CrashPlan.
  2. To make changes or start a backup select the Gear icon, Open Code42.
  3. Sign in to Code42 with your EID and password
  4. If asked for the server enter: cpmaster.its.utexas.edu
  5. There's a list of your devices, the top device is the one you are currently using (This Device).
  6. Manage Files, see below.
  7. If these instructions & pictures don't match your scenario contact LAITS.



Manage What Gets Backed Up

  1. Go to Manage Files. 
    1. Code42 app version 6.8.3 and later: Click Manage Files.
    2. Code42 app version 6.8.2 and earlier: Click Details > Manage Files.
  2. Navigate to the drive, folder, or files that you want to add or remove
    1. Typically, you'll want to back up your home/user folder:
      1. Mac: Computer name > Macintosh HD > Users > (your EID)
      2. Windows: c: > Users > (your EID)
    2. Deselect the check box next to any item you want to delete from your backup.
    3. Select an empty box to add an item to your backup.
    4. A minus sign deselected indicates that a subfolder within this folder is selected for backup. New subfolders within the folder will not be automatically added to your backup file selection.
    5. A check mark selected indicates that this folder is selected for backup. New subfolders within the folder will be automatically added to your backup file selection.manage files
  3. Click Save.
    If you deselected any files or folders, the Delete Files from Backup warning displays.
    1. If applicable, select I understand to confirm you want to delete deselected files from your backup.
    2. If applicable, select Delete.
      After changing the file selection, the Code42 app synchronizes the files selected for backup with the files already backed up to that destination.
Need Help? Contact LAITS!
UTBackup Service

UTBackup, run by central ITS at UT, provides an enterprise-level, centralized, and automated end-point backup solution for the UT Austin campus.

Service Information

UTBackup Essential Information

Management Policy:

  • Devices are deactivated after 6 months of no server contact
  • Deactivated device data is retained for 60 days in cold storage, then deleted.
  • Users are deactivated if not associated with an active device
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