| Topic | Question - Links to answers |
|---|---|
| Computer Purchase | Which new computers does LAITS recommends for faculty and staff purchase? |
| Computer Purchase | What are the minimum computer hardware standards for LAITS support? |
| Computer Purchase | Where should I have my new computer delivered to be tagged and imaged? |
| Missing Computer | My computer is missing / stolen. What should I do? |
| Office Move | My office will be moving to a new location. Can LAITS set up my computer? |
| Onboarding | deploying a computer to a new faculty or staff member |
| Printer | Are there new printers LAITS recommends faculty and staff purchase? |
| Repair | My computer has a problem - connect with LAITS desktop support |
| Repair | My classroom or student lab computer has a problem - connect with AV support |
| Support | When are LAITS support options and hours? |
| Support | Is my computer up to date with UT backup? |
| Support | Can I request a loaner while my computer is being repaired? |
| Support | I would like to purchase specialty software. What is the process to have it installed? |
| Surplus | I would like to send my computer to surplus. Can LAITS assist with that? |
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