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Prerequisites

  • A name for the cluster has been defined
    • ex. DEPT-Cluster1

Prepare Active Directory objects

The steps in this section can be completed by a department administrator or a user with permissions to create OUs and computer objects in a department OU.

  1. Create a new OU in Active Directory to contain the objects for the cluster.
    • This is the cluster OU.
  2. Create the computer objects for the cluster members in the cluster OU.
    • These are the cluster member objects.
  3. Create a disabled computer object with the name of the cluster in the cluster OU.
    • This is the cluster computer object.
  4. Create a group and add the cluster computer object and cluster member objects to the group.
    • This is the cluster computers group.
  5. Create a group and add the user accounts for the cluster administrators to the group.
    • This is the cluster administrators group.
  6. Navigate to the Austin Active Directory page in ServiceNow

Request Active Directory delegation

The steps in this section must be completed by a department owner.

  1. Request delegation for the cluster members by completing the Austin Active Directory Delegation Request form with the following information:
    • AD Group Name to delegation permissions to: provide the name of the cluster computers group
    • Delegation(s) to Apply: select the Computer delegation
    • OUs to apply the delegations to: provide the distinguished name of the OU created in step 2
  2. Request delegation for the cluster administrators by completing the Austin Active Directory Delegation Request form with the following information:
    • AD Group Name to delegation permissions to: provide the name of the the cluster administrators group
    • Delegation(s) to Apply: select the Computer delegation
    • OUs to apply the delegations to: provide the distinguished name of the OU created in step 2
  3. Wait for the requests to be completed.


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