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UT Voice Mail options for implementing fax service:  

  • Fax-only account:  This can be set up on a VoIP line without a telephone set.  Subscribers using this implementation may opt to set the "notification with attachment" option in Settings to forward faxes as PDF attachments to an email address.   
  • Fax-only line linked to a phone line with voice mail; i.e., one mailbox with two phone numbers:  One number presents the call with a fax tone; the other prompts the caller to leave a voice message. 
  • Add fax capability to any regular voice mailbox.  Caveat:  With this option, every caller will hear a menu with options to press 1 to leave a voice message or press 2 to send a fax.

Features when logged into a fax account by telephone: 

  • Fax message inventory:  The system plays the number of new and old fax messages in your mailbox.  
  • Fax envelope information:  Includes the arrival date and time of the message and the identity of the sender.  
  • Delete fax:  When this option is selected during envelope playback, the system erases the message from the Inbox and places it in the Trash folder.
  • Forward fax to another subscriber, including multiple recipients.  You can also record, review, and re-record an introduction to the forwarded fax before sending.
  • Forward to a fax machine for printing.

To Request Fax Service:

Send an email to utvoicemail@austin.utexas.edu (be sure to include your contact information), or call the Voice Mail Office at (512) 471-0019 (campus 1-0019) to discuss implementation options.

 

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