Metrics and Processes

IMPORTANT METRICS

The success of our efforts to achieve our mission are measured through four main metrics: the number of Student Participants, number of Instructional Hours, number of hours spent training student educators, and the number of student educators employed. Combining these hours helps to track the progress of our programs and help direct the adoption of new initiatives.

Process

Data is collected throughout the semester for each individual program. UT Appointments for LS Appointments should be pulled every month and SEATS for Outreach, Workshops and Math Reviews should be pulled every two weeks.

Student Participants

The Student Participants metric involves a simple headcount of every student who has attended an educational opportunity with Sanger for any length of time. Information used to calculate this value is drawn from the attendance taken during each instructional section as well as the check-in information from the MyUGS system. In the 2013-2014 school year, Sanger saw over 31,000 students make use of their services.

Instructional Hours

Educational value for every hour spent at an event is calculated differently for each branch of the Sanger family. The table below details how the raw data is recorded and how the reported number of hours is calculated for each program.

Program	How Sessions and Events data is recorded in semester	Calculation
Appointment Tutoring	MyUGS	1 appointment = 1 hour
Drop-in Tutoring	MyUGS	Avg. time for 1 student * # of students
DSP Appointments	DSAT	1 appointment = 1 hour
LS Appointments	UTAppointments	1 appointment = 1 hour
Peer Academic Coaching	MyUGS	1 appointment = 1 hour
Workshops	SEATS	1 hour * # of participants
Outreach	SEATS	1 hour * # of participants
Signature Courses	by-hand	# of 1 hour meetings * # of attendees + orientation training * # of attendees
Supplemental Instruction	SEATS	# of SI sections * # of attendees
Peer-led Undergraduate Studying	by-hand	# of PLUS study sessions * # of attendees
Math Classes	SEATS	1 hour * # of participants
Public Speaking Center	UTAppointments	1 hour * # of participants

Training Hours

Keeping the two-fold mission statement in mind, it is also important to track the amount of time spent training our educators to hone their teaching skills. Calculating the number of instructional hours is simpler than educational hours. These are usually tracked as the amount of time tutors spend in training hours and should be on the order of ~10h for most groups.

Student Educators

Similar to the student participant metric, the Student Educator count helps measure our impact in expanding the pedagogical abilities of the students present on the UT campus. This value combines all students, both graduate and undergraduate, working in the programs listed above.

Nomenclature

All data is separated by organization, course, and more broadly the CCYYS tag. This stands for “Century-century-year-year-semester”. In general tags will look like the following:

20XX2 – Spring semester
20XX6 – Summer semester
20XX9 – Fall semester

Most documents will have this term in their header in order to indicate the proper date range.