How to Add a High School Instructor

If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.

The process to add a High School instructor is as follows:

1. Click on link to High School in the OS Ticket. Get name, city, and state from the High School website.
2. Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
   • Go to Places & Institutions.
     
     • search for the country, then state, then city in the drop down menus.
       
       • If the city does not exist then hit Edit and add the city.
     • Search for the school in drop down menu. 
       • Once you find it, click Edit to get the Intuition ID and Quest Expiration Date
       • If the school does not exist then hit Edit and add the school.
         • The Expiration Date for a new school is 120 days.
         • Get the Intuition ID once the school is added.
3. Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
   • Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
   • Copy the UT EID from the OS Ticket
   • At the bottom of the page, add UT EID, Institution ID, and role "Instructor" from drop down menu . Click Add button.
   • Repeat the above process but using the role "Contributing Editor" from the drop down menu.
   • The High School Instructor has been added to Quest. 
4. Go back to OS Ticket.
   • Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.
     • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
   • Update the instructors name, Institution ID, and Expiration Date in the OS Ticket response (this information can be found in the Quest Admin screen for the Intuition - the first page reviewed at when looking up the high school (step 2))
   • After updating this data, click "Resolve" to close the ticket.