This camera has a couple of quirks. If something isn't working and you are not seeing picture it might be one of these that are the issue.

Firstly, make sure the AC power is plugged in. Please view pictures on how to do so. It should remain plugged in, if it is not please plug it in.

Now that you have set up the camera properly now you may switch on the camera.

Our suggestion is to do a Factory Reset on the camera. We will show you how to do so in the subsequent parts.

First press the Menu button.

Then scroll using the knob shown to the Maintenance tab.

Then push in the knob to enter the Maintenance tab.

Once inside the Maintenance tab scroll down to All Reset and push in the knob to select All Reset.

Then select Reset once inside the All Reset tab.

Then select Execute.

The camera will be set to default settings but we do not recommend using these.  

Please follow how to set using the Recommended Settings

Here are the Recommended Settings for this camera.

Don't worry we will show you how to change all of these.

Shooting Mode: Cine EI

Codec: XAVC-I

Video Format: 3840x2160p

Frame Rate: 23.98

Color Gamut: SGamu3C

Now pull up the Menu and select the User tab.

Then select the Base Setting tab.

Then select Shooting Mode.

Then choose Cine EI from the list.

After that a window will appear asking if you would like to change the Shooting Mode.

You will select Execute.

Now go back to the User tab and select the Rec Format tab.

Then select Frequency.

Then choose 23.98 fps.

If the camera is already in 23.98 proceed to next step.

If prompted select Execute. Doing so will reboot the camera.

Then go back to the Rec Format tab in the User tab. This time go to Codec.

Then select XAVC-I Codec.

Now go and select Video Format.

Then select 3840x2160p.

If prompted select Execute.

Next you will go to and select the Shooting tab.

And then scroll until you find the Noise Suppression tab. Select that tab.

Then select Setting(Cine EI).

Toggle that setting to On.

Then scroll down to and select the Cine EI Setting tab.

Then select Color Gamut and then select S-Gamut3.Cine/SLog3.

Next you will want to turn on a setting that will help with pulling focus.

Because this is a Full Frame camera, the focus is much more sensitive and thus easier to get blurry picture.

To help get focus turn on the Monitor Peaking.

To do so go to the Monitoring tab.

Scroll down to Peaking and select that tab.

Then select Setting and switch it to On.

You may adjust those settings from there to whatever will be the most helpful to you.

I would recommend turning On Type Color, as that will make it more clear what is and is not in focus.

You're almost good to shoot, but there are a couple more recommended steps to complete before you should press record.

We recommend performing an Auto Black Balance (ABB) once your camera has reached operating temperature.

This will ensure your camera is capturing the best images possible.

This is especially important when shooting in Log or RAW video settings as ABB reduces the amount of visual noise and artifacting your final image will have.

To ABB your camera first go to and select the Shooting tab.

The select the Auto Black Balance tab.

Then select Auto Black Balance.

The camera will ask you to Execute.

NOTE: You must cap your camera to execute an effective ABB.

Now it's time to Format your cards. To do so go to the TC/Media tab.

Then scroll down to the Format Media tab.

What you do next is entirely dependent on your individual needs.

However, we recommend Formatting all cards at the beginning of each production day so you can hot swap your cards as needed.

This camera has dual card slots so you can be recording on one card and change out the other card, all while still recording. 

Finally you will want to have a Waveform to view your light levels. To turn this on go to the Monitoring tab.

Then go to Display On/Off tab.

Then scroll down to Video Signal Monitor.

Then select Waveform from the list.