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How to submit a General Accounting Request:

  1. Login to the EMSS Customer Service Portal using the direct link above.
    Remember to login using your eid EID email address YOUREID@eidaddress YOUREID@eid.utexas.edu. 
    For more information on logging in go to [LINK TO EMSS Jira Service Management [restricted]]
  2. Summary: Enter a title of the request like a subject in an email. 
  3. What can we help you with today?: Enter as much information you can to allow Business Services to assist you.
  4. Priority: Let Business Services know if this request is urgent.
  5. Click Send to submit request.

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This option is only available if you have an established and created customer portal account. Need an account? Email EMSS-Help@austin.utexas.edu.
Remember to login using your EID email address YOUREID@eid.utexas.edu. 
For more information on logging in go to [LINK TO EMSS Jira Service Management [restricted]]

  • Select Requests on the upper right part of your screen next to your profile photo

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    • Begin typing in the comment box to open up additional options such as attaching a file or entering URLs
    • Questions or comments can also include links, attachments, and tables.
    • Click on the link icon to add a URL, the photo icon to upload a file, or the plus icon for additional options.

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