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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. Department: Select your department from the drop down menu.
  4. Name of individual being reimbursed: Enter the name of the employee being reimbursed.
  5. EID of individual being reimbursed: Enter the EID of the employee being reimbursed.
  6. Amount of reimbursement: Enter amount being reimbursed to the employee. "$" sign not required.
  7. Date of purchase: Select purchase date from the pop-up calendar.
  8. What is this reimbursement for?: Select option from drop down menu.
  9. Would you like to specify an account?:  Enter an account number if known. Leave blank if unknown.
  10. Is this related to an OOEF or event?: Select Yes or No. If YES, include final attendance using breakdown formula in text box.  Note:  Attendance counts are required by UT Office of Accounting to process reimbursements.
  11. Comments/Additional information: Provide any reimbursement-related information not requested above.
  12. Attachment: Upload files such as receipts, OOEF (if applicable), or other backup documentation related to reimbursement request.
  13. Note: If not logged in, there will be an option to input your email at the bottom of the request.
  14. Click Send to submit request.

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