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  1. Login to the EM Customer Service Portal using the direct link above.
    Remember to login using your EID email address YOUREID@eid.utexas.edu. 
    For more information on logging in go to EM Jira Service Management
  2. Summary: Enter a title of the request like a subject in an email. 
  3. Department: Select department from drop down menu.
  4. Shipping Address: Enter shipping address for the receiver of the item(s).
  5. Items to be Purchased: Enter name(s) of the item(s) with brief description(s).
  6. Comments/Additional information: Enter any information supporting the purchase request.
  7. Attachment: Upload any support documentation for this request.
  8. Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
  9. Click Send to submit request.

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