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- Login to the EM Customer Service Portal using the direct link above.
Remember to login using your EID email address YOUREID@eid.utexas.edu.
For more information on logging in go to EM Jira Service Management - Summary: Enter a title of the request like a subject in an email.
- Department: Select department from drop down menu.
- Is this related to pickup or delivery?: Select pickup, delivery, or other/unsure.
- What can we help you with today?: Provide instructions regarding special mail delivery service.
- Note: If not logged in, there will be an option to input your EID email at the bottom of the request.
- Click Send to submit request.
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