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- Hardware failure component replacements (NICs, hard drives, power supplies, etc.)
- Installation of new hardware components (memory, hard drives) involving advance scheduling of downtime
- OOBM/DRAC/ILOM configuration
- Installation / De-installation of equipment in the raised floor and server build room
- Relocation of equipment between data halls and/or server build room
- Vendor support activities – As requested/required
- Changes to Authorized Staff Lists
Pricing
Annual Recurring Cost: Rates are based on physical size (vertical) of the server. Rates are reviewed every 3 years and maintained by the campus IT Leadership Committee (ITLC)
UT Austin Campus Rate: $270 per Rack Unit (RU). A Rack Unit is a unit of measure describing the space required to mount a server in the server rack.