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Process If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest team

The process to add a High School instructor is as follows:

1. Click on link to

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1. High School in the OST ticket. Get name, city, and state from

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1. High School website.
2. Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
   • Go to

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1. • Places & Institutions.
     
     • search for the country, then state, then city in the drop down menus.
       
       • If the city does not exist then hit Edit and add the city.
     • Search for the school in drop down

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1. • • menu. 
       • Once you find it, click

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1. • • • Edit to get the Intuition ID and Quest Expiration Date
       • If the school does not exist then hit Edit and add the school.
         • The Expiration Date for a new school is 120 days.
         • Get the Intuition ID once the school is added.
2. Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
   • Open

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1. • External High Schools > Manage Credentials (Manage Credentials

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1. • is at the bottom of the page)
   • Copy the UT EID from the OST ticket
   • Add UT EID,

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1. • Institution ID, and role "Instructor" from drop down menu at the bottom of the page. Click

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1. • Add

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1. • button.
   • Repeat the above process, but using the role "

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1. • Contributing Editor" from the drop down menu.

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1. • The High School Instructor has been added to Quest. 
2. Go back to OS Ticket.
   • Select "Instructor Signup - Approval (HS Instructor)" in the canned

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1. • responses if an existing school.
     • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
   • Update the instructors name, institution ID, and subscription expiration date in the OS Ticket

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1. • response (these can be found in the Quest Admin screen for the

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1. • Intuition - the first page you looked at when looking up the high school

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1. • (step 2))
   • After updating this data, click "Resolve" to close the ticket.