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If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest team

The process to add a High School instructor is as follows:

  1. Click on link to High School in the OST ticket. Get name, city, and state from High School website.
  2. Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
    • Go to Places & Institutions.
      • search for the country, then state, then city in the drop down menus.
        • If the city does not exist then hit Edit and add the city.
      • Search for the school in drop down menu. 
        • Once you find it, click Edit to get the Intuition ID and Quest Expiration Date
        • If the school does not exist then hit Edit and add the school.
          • The Expiration Date for a new school is 120 days.
          • Get the Intuition ID once the school is added.
  3. Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
    • Open External High Schools > Manage Credentials (Manage Credentials is at the bottom of the page)
    • Copy the UT EID from the OST ticket
    • Add UT EID, Institution ID, and role "Instructor" from drop down menu at the bottom of the page. Click Add button.
    • Repeat the above process, but using the role "Contributing Editor" from the drop down menu.
    • The High School Instructor has been added to Quest. 
  4. Go back to OS Ticket.
    • Select "Instructor Signup - Approval (HS Instructor)" in the canned responses if an existing school.
      • If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
    • Update the instructors name, institution ID, and subscription expiration date in the OS Ticket response (these can be found in the Quest Admin screen for the Intuition - the first page you looked at when looking up the high school (step 2))
    • After updating this data, click "Resolve" to close the ticket.
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