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Follow these steps to create a pre-paid air bill online at FedEx.com and print it out.

  1. Select “Create a Shipment” to create a pre-paid FedEx shipping label
  2. Choose one of the following options:
    1. Create a User ID for shipping with an account (see note in RED below)
    2. Create a User ID for shipping with a credit card
    3. Create a one-time credit card shipment
  3. Use your own address in the “From” section so FedEx may return package to you if unable to deliver to desired destination. Optional: Type “C/O UT-Austin” in company field.
  4. In Shipment Details, select FedEx Standard Rate; when prompted, enter .5 pound for package weight
  5. Select FedEx Envelope for package type
  6. Select delivery date (i.e. - Priority, Standard, 2Day, or Express Saver) and proceed to payment page.
  7. On Confirmation page, confirm address and shipment information is correct.
  8. Select Ship button to submit shipping information to Federal Express
  9. Print a copy of your shipping label and submit it with your transcript order via email, mail, or fax.  You may also bring shipping label with you to the office to place an order in-person.

 Transcripts can be sent by Federal Express at your expense.  Other delivery services may be used if you make arrangements in advance.  In compliance with security guidelines, payment information will not be provided to third-parties or delivery services. Requesting FedEx delivery does not guarantee priority processing of your order.  

To request FedEx delivery 
Visit FedEx and select Create a Shipment.  Continue through prompts to confirmation page.  On Confirmation Page, confirm address and shipping information, check the box for Email a copy of my shipping label on bottom of page and enter transcriptforms@austin.utexas.edu to submit shipping label, then select Ship.  Print backup copy of shipping label and, for online orders, email copy of shipping label to Transcripts.  For written requests, submit printed label along with signed FedEx PDF order formIf ordering in-person, bring the shipping label with you to the office before 4:30 p.m.

Transcripts for expedited delivery will not be sent without pre-paid FedEx shipping label for each destination address. 

FedEx processing

  • Written transcript requests for expedited delivery received via mail, fax, or email after 4 p.m. will be processed and usually sent within next two (2) business days.
  • Online orders requesting expedited delivery via Federal Express will be sent out next business day.
  • For orders placed in-person, bring a printed pre-paid FedEx shipping label with you for each destination address to our office before 4:30 p.m.
Info

** If ordering Hold for Grades or Hold for Degrees, you MUST use a FedEx Account **


For help with FedEx account, call 1 (800) 463-3339; press 63 for Tech Support or 65 for Online Setup

For U.S. International Customer Service, call 1 (800) 247-4747

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