Follow these steps to create a pre-paid air bill online at FedEx.com and print it out.
Transcripts can be sent by Federal Express at your expense. Other delivery services may be used if you make arrangements in advance. In compliance with security guidelines, payment information will not be provided to third-parties or delivery services. Requesting FedEx delivery does not guarantee priority processing of your order.
To request FedEx delivery
Visit FedEx and select Create a Shipment. Continue through prompts to confirmation page. On Confirmation Page, confirm address and shipping information, check the box for Email a copy of my shipping label on bottom of page and enter transcriptforms@austin.utexas.edu to submit shipping label, then select Ship. Print backup copy of shipping label and, for online orders, email copy of shipping label to Transcripts. For written requests, submit printed label along with signed FedEx PDF order form. If ordering in-person, bring the shipping label with you to the office before 4:30 p.m.
Transcripts for expedited delivery will not be sent without pre-paid FedEx shipping label for each destination address.
FedEx processing
- Written transcript requests for expedited delivery received via mail, fax, or email after 4 p.m. will be processed and usually sent within next two (2) business days.
- Online orders requesting expedited delivery via Federal Express will be sent out next business day.
- For orders placed in-person, bring a printed pre-paid FedEx shipping label with you for each destination address to our office before 4:30 p.m.
** If ordering Hold for Grades or Hold for Degrees, you MUST use a FedEx Account **
For help with FedEx account, call 1 (800) 463-3339; press 63 for Tech Support or 65 for Online Setup
For U.S. International Customer Service, call 1 (800) 247-4747