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v. You may need to restart Outlook for the shared mailbox to appear on the left side of Outlook under your main UT email address
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MAC Instructions:
- Open Outlook
- From the Tools menu, select Accounts
- In the Accounts dialog box, click the small plus sign (in the lower-left corner of the dialog box), then select New Account. A “Set Up Your Email” dialog box will open.
- For Email, enter the email address of the resource and Click Continue. A UT branded authentication dialog box will open with the resource account's email address displayed.
- Change the email address to your own EID. This is where users most frequently make a mistake. Be sure to change this address.
- For Password, enter the password you use with your EID.
- Click Sign in. You'll see a success screen where you can click Add Another Account or Done. Repeat steps 4-8 if adding additional accounts.
- Close the Accounts dialog box.