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Having Trouble Installing Zoom on Your Computer?
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Student Emergency Services
Student Emergency Services provides assistance, intervention, and referrals to support students navigating challenging or unexpected issues that impact their well-being and academic success.
Personal Emergency Situations
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I Want my Students to Record Video Presentations and Upload them to Canvas
- If you would like your students to record and submit video presentations, have them start and record a Zoom meeting without any other participants. They can record to cloud if they are sending a link. However, the cloud video option could take a long time to process the file before it is available for sharing. For a faster turnaround the students might want to record to local computer and upload the file to the Canvas Assignment. Note: If a video file is too large for Canvas to accept, students can upload it to UTbox and share it from there.
- Here is a Zoom tutorial for getting started with video recording: https://support.zoom.us/hc/en-us/articles/201362473-Local-Recording
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- NOTE: Students must be signed into Zoom with their licensed UT Zoom account to participate in polls. Please have students visit How do I Make Sure That I'm Using My UT Zoom Account in the Troubleshooting section of the student Zoom wiki if they cannot see your polls
- Here is a link to the McCombs Zoom tutorial for more information: Conducting Polls in Class
- For additional help here is the Zoom tutorial: https://support.zoom.us/hc/en-us/articles/213756303-Polling-for-Meetings
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Basics of Screen-Sharing PowerPoint in Zoom
- A quick introduction to Screen-sharing PowerPoint decks in a Zoom meeting Basics of Screen-Sharing PowerPoint in Zoom
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How Can I Practice Hosting a Zoom Lecture?
- Please visit the Practice with Zoom controls so that you are comfortable! wiki section for suggestions on how to familiarize yourself with Zoom
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Keep Meeting Controls Visible at all Times
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McCombs Staff Training Video Covering Zoom Basics
- Here is a McCombs staff training video for faculty and staff wanting to learn more about the Zoom account settings: https://utexas.zoom.us/rec/share/4ZRQCezN72NIQKPRy3vFfZ4iI9rnaaa80SNI-PEKnUkvYyNm03BS61KXpceoyxhZ
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How Do I Delete my Free Zoom Account?
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Using Virtual Backgrounds in Zoom Meetings
The virtual background feature allows you to display an image or video as your background during a Zoom Meeting. Please visit this Zoom article on virtual backgrounds for more information:
There are McCombs and UT-related images that may be used as virtual backgrounds available at Zoom Backgrounds on the Communications wiki
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- This is a known issue with a workaround. Please see the two troubleshooting topics on the Guest Speakers page
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Recordings
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Not Accessible - Students
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Don't
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Have Permission to
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View
- If this happens please try these workaround steps to force your recording to publish
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Still need help?
For McCombs faculty, please contact Media Services via email or phone:
- Email VC-Trouble@mccombs.utexas.edu
- Call 512-232-6679 (GSB/CBA) and 512-232-4646 (RRH)
For all other UT faculty, please contact your respective college or school