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NOTE: Caliper will only process the requests during normal business hours.
What has occurred in the past was each time a student checked out the USB key, or a USB was used in the computer classrooms, a new email registration request was sent in to Caliper to allow that USB key to be used during that time for TransCAD. This allowed the software to work, but also cause a great deal of confusion. Caliper provides documentation on moving or reauthorizing the Hardware Key here: http://www.caliper.com/support/blockupdate.htm AND will process the requests during normal business hours.
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