In August 2020 UT Libraries moved to a single ticketing system to capture and route questions and areas in need of assistance.
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INFORMATION TECHNOLOGY
UT WIDE IT
ITS Alerts:http https://wwwit.utexas.edu/its/alerts/main.php for updates on ITS status (includes VoIP phone service)
UTL IT
Submit a ticket :
https://enterprise.login.utexas.edu/idp/profile/SAML2/Unsolicited/SSO?execution=e1s1
Use the official support channel to request assistance. That is always linked in Sharepoint in the “Help” tab on the right side of the screen. Please refrain from directly emailing the staff for support.
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