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The report will be downloaded as a .csv file that can be opened in Excel
See screenshots
In Excel, open the .csv file that was generated in Desk Tracker:
- Save the file:
- use the .xlsx format
- format name: pickupcounts201310 - replace with correct year and month
- save it to the admin server: Work-Groups/Architecture/Statistics/stats_fy1213/pick up counts
- Delete the following columns:
response_set_id
parent_response_set_id
- page
- user
- branch
- desk
- library
- date
- time
- Pick up Count
- Your Initial
- On the Data tab, select Pivot Table
- On Pivot Table Builder, do the following:
- Select all Field names
- drag date to Column Labels
- drag time and Your Initials to Row Labels
- drag Sum of Pick up Count to Values
- Change the Layout to Tabular Layout
- Go back to Data tab
- In the Group & Outline section:
- Group by Hours
- Use Show Detail and Hide Detail to show and hide the initials per hour
See screenshots
