Process If a UT Instructor is asking to join Quest, please leave that OST Ticket for a more senior member of the Quest Support team.
The process to add a High School instructor is as follows:
- Click on link to
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- High School in the
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- OS Ticket. Get name, city, and state from
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- the High School website.
- Log onto https://quest.cns.utexas.edu/systemadmin/main (work must be done on prod not lbtest)
- Go to
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- Places & Institutions.
- search for the country, then state, then city in the drop down menus.
- If the city does not exist then hit Edit and add the city.
- Search for the school in drop down
- search for the country, then state, then city in the drop down menus.
- Places & Institutions.
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- menu.
- Once you find it, click
- menu.
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- Edit to get the Intuition ID and Quest Expiration Date
- If the school does not exist then hit Edit and add the school.
- The Expiration Date for a new school is 120 days.
- Get the Intuition ID once the school is added.
- Log onto https://quest.cns.utexas.edu/institutionadmin/main/index.
- Open
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- External High Schools > Manage Credentials (Manage Credentials
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- is at the bottom of the page)
- Copy the UT EID from the
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- OS Ticket
- At the bottom of the page, add UT EID,
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- Institution ID, and role "Instructor" from drop down menu . Click
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- Add
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- button.
- Repeat the above process
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- but using the role "
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- Contributing Editor" from the drop down menu.
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- The High School Instructor has been added to Quest.
- Go back to OS Ticket.
- Select "Instructor Signup - Approval (HS Instructor)" in the canned
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- responses if an existing school.
- If the High School new to Quest, Select "Instructor Sign Up - Free Trial & New HS Instructor"
- Update the instructors name,
- responses if an existing school.
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- Institution ID, and
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- Expiration Date in the OS Ticket
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- response (
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- this information can be found in the Quest Admin screen for the
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- Intuition - the first page
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- reviewed at when looking up the high school
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- (step 2))
- After updating this data, click "Resolve" to close the ticket.