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If you have not yet setup an not setup your Box account, first review the page: An Introduction to Box |
PC
First Time login
- The first time Box Sync launches you will see a prompt like the one below.
You first need to click on Use Single Sign On (SSO).
- Once the prompt changes to the way the picture looks below, enter in your email address and click Log In.
- You will be taken to an EID login prompt. Enter your EID credentials and click LOG IN.
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If you have a lot of files and folders, it can could take awhile a long time (possibly hours) depending on the speed of your internet connection to fully synchronize all your content. |
How to sync folders
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If you had at one time uploaded files to Box on the web prior to having ever used Box Sync, you will likely need to mark them as "Sync to Computer" should you want to automatically sync.
Once logged into Box on the web, click the 3 dot menu to the right of the folder name and then navigate to Properties and click Sync to Computer.
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If you see the option to Sync all items in this folder, that means items in the folder are being selectively synced. |
Unsyncing files using Box on the web
The process is similar as "Sync to Computer" (pictured above) however, you should now see the option to "Unsync". Click on Unsync and the files will be removed from your computers, but the will remain on Box.com for safe keeping.
Prior to November 2014, if you deleted a synced folder locally, that folder was unsynced on the web application.
Sync folder deletion behavior
As of November 2014, the behavior for personal and collaborative folders is as follows:
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To enable Box Sync on any folder, see How to Get Started with Box Sync Syncing files to your Computer using Box on the web.
Accidentally deleting folders
If you accidentally delete folders, the person who deleted the folder or the folder owner can recover the folder. See How Do I Recover Missing Content? for additional information.
Recovering Deleted Files and Folders
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From the Box website, click on the All Files dropdown (
) menu and then click on Trash. Alternatively, click on your Name at the top right and then click on Trash.
You'll then see a list of everything that's been deleted. You may use the checkboxes (on the right side) to select multiple items and then click on the Restore button to restore the files or folders to their original location.
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Mac
The Box Sync Folder for Mac OS users will have links to your Box Sync folder in Favorites as well as the right hand side of the Finder.
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