Our Service Desk staff will use the following submission process for accepting Stratasys UPrint SE:
- Standard processing of 3D Prints and Washing (support removal) is scheduled from 7-7:30PM nightly. Any prints waiting for printing or washing will be started during that time window (unless a critical mass has already been reached and jobs were started earlier to optimize production).
- If a student submits a model that takes up 75% or more of the bed (8"x6") or the wash volume (8"x6"x8"), submit print/wash immediately.
- If a student submits a model that takes up less than 75% of the bed, they have 3 options:
- Only print this model if it can be combined and submitted on or before (date), otherwise cancel and notify.
- Wait until (date) to combine, then print by itself if necessary.
- Print ASAP, combine if possible.
- When a model is received the student can be notified of the distribution of support material created by the SMART fill option, and can opt to have the print automatically placed in the wash queue for the following day.
- Due to the possible savings of combining files in both the build and wash, we encourage all student who are attempting to combine files to pay for their model after it is completed.
- If a group of students come together to the desk and submit models that take up >75% of the bed, that set of models can be started immediately.
- Models will generally take one day (overnight) to print and one day (overnight) to wash. So generally, models can be picked up in the morning 2 days after they are submitted if using an ASAP option or 2 days after they are combined and submitted based on dates you provide. These general time estimates will not hold during times of large print volume when there is a backlog.
Submitting you digital file:
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- Please note that our software only allows us to confirm that your model is closed polygon, meaning we can only see the outside faces of the object. If there is an issue with the internal structure, we may not be able to notify you at the time of submission. Please review the model submission guidelines for more information.
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Info |
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You must purchase a Digital Fabrication Subscription for the semester in order to 3D Print. Failure to follow the submission steps below will result in you needing to make changes and resubmit. We don't allow any custom slicing settings. |
Warning |
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Our internal process can take up to 48 hours before you receive the first confirmation of your 3D Print request. Please factor this initial lead time into your expectations when submitting a 3D Print request. We have other responsibilities at the Tech Desk unrelated to 3D Printing, so we don’t have the bandwidth to prioritize your request if you come the basement upon submission. |
Raise3D Process
Upload your prepared ideaMaker file and Netfabb screenshot(s) in a zipped folder named YYYY-MM-DD_EID_Group-# (example: 2023-01-09_eid123_Group-1) to be tested and priced
Upload link (you must log into Box before uploading)
E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)
The number of .idea files you have uploaded
DO NOT send us multiple e-mails if you're submitting more than one group (.idea file), just include the information in one e-mail
The number of parts in each .idea file
Make sure each independent model is an individual .STL
The number of copies you need of each .idea file
Stratasys Process
Upload your prepared STL file and Netfabb screenshot(s) in a zipped folder named YYYY-MM-DD_EID_Model-# (example: 2023-01-09_eid123_Model-1_[3]) to be tested and priced
Upload link (you must log into Box before uploading)
E-mail the following details of your 3D print request to the SOA Tech Desk (soatechdesk@utexas.edu)
The number of .STL files you have uploaded
DO NOT send us multiple e-mails if you're submitting more than one model (.STL file), just include the information in one e-mail
The number of copies you need of each .STL file
After Submission
The Tech Desk will respond to your e-mail with a print time and cost estimate for each file
You must respond to us with either approval or cancellation
Please note that our internal process takes time, and we will respond to you only once we have completed it
With your approval, we will add your print to the queue
The estimated time only calculates print time, not time in the queue
We will notify you when your files are sent to a printer
You will pay for your model via What I Owe*
You will receive an email notifying you when your parts are ready for pickup
If you do not pick up your print, you will still be charged the full amount to your What I Owe
*Faculty must include an account number to charge when submitting 3D Prints.
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