How to Submit a Model for 3D Printing

You must purchase a Digital Fabrication Subscription for the semester in order to 3D Print. Failure to follow the submission steps below will result in you needing to make changes and resubmit. We don't allow any custom slicing settings.

THIS PROCESS HAS CHANGED FOR SPRING 2025.

Our internal process can take up to 48 hours before you receive the first confirmation of your 3D Print request. Please factor this initial lead time into your expectations when submitting a 3D Print request. We have other responsibilities at the Tech Desk unrelated to 3D Printing, so we don’t have the bandwidth to prioritize your request if you come the basement upon submission.

Step-by-step guide

  1. Review 3D Printing Policies

  2. Review Clean Modeling Processes

  3. Troubleshoot Errors in Rhino

  4. Export your STL from Rhino

    1. or Revit

  5. Install Netfabb

    1. Add the Raise3D Printers

    2. Add the Stratasys Printers

  6. Repair your STL in Netfabb and Export

  7. Raise3D:

    1. Install ideaMaker

    2. Create your ideaMaker file with your STL(s)

    3. Add your idea file and Netfabb screenshot(s) in a folder named EID_Mon-DD_UNIQUE[#] (example: eid123_Dec-12_modelz[5])

      1. Your idea file and this folder will share the same name

    4. Compress your folder into a .zip file

  8. Stratasys:

    1. Add your STL file and Netfabb screenshot in a folder named EID_Mon-DD_UNIQUE (example: eid123_Dec-12_modelz)

      1. Your STL file and this folder will share the same name

    2. Compress your folder into a .zip file

  9. Complete the Request Form

    1. After you log in, your information will be filled in automatically

    2. Confirm if you are a member of the SOA community

    3. Select either Raise3D or Stratasys

    4. Upload your .zip file

    5. Confirm that you can wait for our intake process to complete before you receive notification that your submission was accepted

      1. ServiceNow will automatically generate a ticket and notify you, this is different from our intake process

 

After Submission

This section details what you can expect the rest of the process to include. Items requiring your input are noted in red.

  1. We will respond to your initial Request with a notification indicating whether your submission was accepted and will be moving forward to the next step or not

    1. If your submission wasn’t accepted, we will notify you of the reason and provide documentation on how to address it

    2. Please note that our intake process takes time, and we will respond to you only once we have completed it (up to 48 hours)

  2. If accepted, we will continue with the estimation process for your file

    1. Afterward, we will respond to your Request with the estimated print time and cost

      1. The estimated time only calculates print time, not time in the queue

    2. You must respond to us with either approval or cancellation

  3. With your approval, we will add your job to the queue

    1. We will notify you when your job is sent to a printer

    2. If the job is successful, we will add an invoice to your Patron Portal before sending it to WIO*

    3. If the job is unsuccessful, we will work with you to determine the issue

      1. If the issue requires you to submit any new files or make changes, the cost of the failed print will be your responsibility

      2. If the issue doesn’t require any new submissions, you won’t be responsible for the cost of the failed print

      3. There is a chance that the failed print can’t be reprinted successfully, and cost responsibility will be determined by TRIG after review

  4. You will receive an email notifying you when your job is ready for pickup

    1. You pick up your job

      1. If you do not pick up your job, you will still be charged the full amount to your WIO

  5. Done!

 

*Faculty must include an account number to charge when submitting 3D Prints.

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