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Did you purchase a new phone? Follow these instructions! |
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If you got a new phone number and don’t have your old device, you may need to contact the ITS Service Desk (512-475-9400) to get a bypass code. |
Getting to the Management Page
Click While on a computer, click this link ➡️ http://bit.ly/utduo
Sign in with your UT EID and password.
When it asks you to enter a code, click the link that says, “Other options.”
Other Options
Click Manage devices to add a phone, Touch ID, and more.
This will take you to the management page, but first you’ll need to verify your identity
Verify Your Identity
📲 Phone call (Choose this option if
the phone number is correctyou kept your number or have your old phone with you.)
Answer the phone call.
Press any number on the
numberkey pad.
Hang up.
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🔢 Bypass |
code (Choose this option if the other verification methods don’t work)
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Device Management Page
Once you’re at the device management page, click “I have a new phone” and it will provide you with a QR code.
Scanning the QR Code
Download the Duo Mobile app and scan the QR code.
app on your new phone.Tap Add
or Reconnect 🔁 Scan the QR Code from the Device Management page.
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You’re done! |
If you run into any issues, please contact the ITS Service Desk: 512-475-9400