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  1. Locate a non-LDAP org within your department's org that you have access to. If you do not have a non-LDAP org, you can create one and contact the UTBackup Service Admins and ask them to disable LDAP authentication for you.
  2. Move the user's account to that non-LDAP org by finding the user and choosing Change Organization from the Action menu.
  3. Choose the non-LDAP org from the list of organizations and click the Move button.
  4. After the user has been moved to the non-LDAP org, choose Edit User from the Action menu.
  5. Set a new password and click Update User.
  6. Install UTBackup on a spare new computer and log in using the user's EID and the password you just set in step 5.
    1. Installing UTBackup - Mac
    2. Installing UTBackup - Windows
  7. Restore files as usual. It is highly recommended that you be on a wired ethernet connection on the UT Austin campus.
    1. How to Restore files from UTBackup
  8. When restoration is complete, move the user back to their original org following steps 2 and 3 above. Their password will be reset back to their EID password.

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