1) You and your team members are responsible for staffing the Main Office between 8:00 am and 5:00 pm Monday - Friday, and the Drop-in Tutoring Center between 12pm and 6pm Monday - Thursday.
2) The schedule is set at the beginning of the semester and you are expected to work your shifts weekly. We understand that conflicts can sometimes come up but should be avoided whenever possible. You are responsible for finding coverage for your own shifts in times of absence, but you must never go over 19 hours of work per week (Monday – Sunday). If you know you need a shift covered due to illness or conflict, please do the following:
- First send me an email notifying me that you will need coverage.
- Send aGroupMe message to your colleagues for coverage.
- Once you receive a reply, confirm with the individual if you are going to swap shifts or if they will cover for you. If possible, swap shifts to keep hours balanced among team members.
- You must email your supervisor asking for approval for any planned shift changes by the Friday the week prior.
- Be sure to let the entire group know that the shift has been covered.
- In the event of an emergency, it is your responsibility to call your supervisor (between 8am - 5pm) with as much notice as possible. If you cannot reach your supervisor, be sure to leave a message to explain the nature of the emergency shift coverage issue.