Shift Covers/Missing Work

1)    You and your team are responsible for staffing the Main Office between 9:00 am and 5:00 pm Monday - Friday and the Drop-in Tutoring Center between 12 pm and 6 pm Monday - Thursday. 

2)     The schedule is set at the beginning of the semester, and you are expected to work your shifts weekly. We understand that conflicts can sometimes arise but should be avoided whenever possible. You are responsible for finding coverage for your own shifts in times of absence, but you must never go over 19 hours of work per week (Monday – Sunday). If you know you need a shift covered due to illness or conflict, please do the following:

1. First, send me an email letting me know that you will need coverage.
2. Send a GroupMe message to your colleagues for coverage.
3. Once you receive a reply, confirm with the individual if you will swap shifts or if they will cover for you. If possible, swap shifts to keep hours balanced among team members.
4. You must email your supervisor for approval for any planned shift changes by  Friday the week before.
5. Be sure to inform the entire group that the shift has been covered.
6. In an emergency, you must call your supervisor (between 8 am and 5 pm) with as much notice as possible. If you cannot reach your supervisor, leave a message explaining the nature of the emergency shift coverage issue.