Why do I get a message that my account is disabled when I try to reset my password?
Texas law requires Computer Services to disable accounts that have not been accessed within the past 120 days. To re-enable your account, please send an email from an alternate address to the Exchange Administrators with your name, UT-EID, MSB account, program (BBA, Houston MBA, etc.) and year in program (sophomore, 2nd year, etc.). They will re-enable your account, usually within 1 business day.
To prevent future problems, log into your McCombs email through Outlook or Outlook Web Access once a month.